ITU-D Study Group 2 is pleased to share the final report on Question 5/2 “Utilization of telecommunications/ICTs for disaster preparedness, mitigation and response”. This report is based on contributions from Member States and sector members and interactive discussions held throughout the study period. This report consists of two parts. The first part of this report is on use of Information and Communication Technologies (ICTs) for disaster communications management, approaches and systems available to increase redundancy and resiliency of ICTs, and a review and analysis of a range of technology and policy case studies presented by administrations and organizations regarding implementation of ICTs during all disaster phases. The second part of this report provides an Emergency Communications Checklist outlining the types of activities and expected decision points that could be considered for inclusion in a National Disaster Communications Plan.