World Telecommunication Development Report 2003
Access Indicators for the Information Society
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This is the seventh edition of ITU’s report on telecommunication trends. This edition has as its theme “Access Indicators for the Information Society”, and was specially prepared for the first phase of the World Summit on the Information Society, December 2003. In addition to analysis, the latest telecommunication indicators for some 180 economies worldwide are provided.
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Measuring access to ICTs
Ensuring universal service and access to information and communication technologies (ICTs) is in many countries a top national objective, often enshrined in laws that govern the sector. Despite this, few governments presently track accessibility on a regular basis. Those governments that do measure and monitor access, do not always use the most appropriate indicators. Furthermore, given the different approaches taken by different countries, the different indicators used worldwide are not always compatible. These factors have made it difficult to measure ICT development accurately and to elaborate targeted plans for enhancing access. With these obstacles in mind, this chapter examines ways of measuring access to ICTs in three major areas: individual, household and community access.
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